You need to delete some entries out of your registry. Click on start Type “regedit” Find the following entries and delete them Reboot [-HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\BagMRU] [-HKEY_CURRENT_USER\Software\Microsoft\Windows\ShellNoRoam\Bags] [-HKEY_CURRENT_USER\Software\Microsoft\Windows\Shell\BagMRU] [-HKEY_CURRENT_USER\Software\Microsoft\Windows\Shell\Bags] [-HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\BagMRU] [-HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\Bags][HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell] “BagMRU Size”=dword:00004e20[HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\Bags\AllFolders\Shell] “FolderType”= “NotSpecified”